These customers are required to wait in the office and are assisted in the event of a cancelation or no-show. To help combat that issue, many offices are offering customers without an appointment a spot on a “standby” list. 30, approximately 27% of people were no-shows for their appointments. Customers not showing up has become a major issue statewide, according to DPS. Customers can check-in using the kiosk inside the office or from their mobile device.Ī reminder, if you are unable to make your scheduled appointment, please change it ahead of time. Customers can book appointments for a specific day and time, up to six months in advance, and show up 30 minutes or less before their scheduled time. The appointment system is designed to provide additional convenience, reducing the time Texans wait in line. Please check often as availability does change.

If you are unable to find an appointment at the office of your choice, check back for availability at that office or other locations nearby. To schedule an appointment or check availability, visit the online appointment scheduler. Scheduling an appointmentĭPS launched a new appointment solution when DL offices reopened in May, and all services are now conducted by appointment only.

The requirements and cost for online and phone renewal are the same as in-person transactions. Customers can also renew by phone at 1-86 (1-866-DL RENEW). Many Texans are eligible to skip the trip to the office entirely by renewing their DL/ID card or changing their address online at. Online renewals still a convenient option

Texas dps scheduler